Welcome to Serpents Oath (hereinafter referred to as “we,” “us,” or “our”) webshop at https://serpentsoath.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and make purchases from our webshop.

By accessing and using our website, you consent to the practices described in this Privacy Policy. If you do not agree with the practices described herein, please do not use our website or provide us with your personal information.

Information We Collect

1. Personal Information

We may collect the following personal information when you visit our webshop and make a purchase:

  • Full name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Payment information (e.g., credit card details)

2. Non-Personal Information

We also collect non-personal information automatically when you visit our website. This information may include:

  • IP address
  • Browser type
  • Device information
  • Referring website
  • Pages visited
  • Date and time of access

How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you regarding your orders and inquiries
  • To send you order confirmations, shipping updates, and receipts
  • To provide customer support and address your concerns
  • To improve our website’s functionality and user experience
  • To send you marketing communications (if you have opted in)

We may use non-personal information for analytics and to enhance the performance and security of our website.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:

  • Payment processing
  • Shipping and delivery
  • Marketing and advertising (with your consent)
  • Legal compliance and protection of our rights

We may also disclose your information when required by law, to protect our rights or the rights of others, and to prevent fraud or security issues.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. You can manage your cookie preferences through your browser settings.


We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Withdraw your consent for marketing communications
  • Object to the processing of your personal information
  • Lodge a complaint with a data protection authority

To exercise your rights or for any privacy-related inquiries, please contact us using the information provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the revised Privacy Policy on our website, and the changes will take effect immediately upon posting.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: nihil@serpentsoath.com
Address: Zonhovenstraat 20 – 3500 Hasselt – Belgium